Monitoring - A fix has been implemented and we are monitoring the results. Apr 20, 2026 - 11:08 UTC
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RingCentral Operations teams have confirmed with the underlying carrier that the issue has been mitigated and are awaiting customer confirmation that the issue has been resolved. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of April 20th or when a significant change in status occurs.
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We have observed a recovery in MMS delivery from a subset of Twilio Phone Numbers to the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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Monitors
A portion of customers with a 307 area code may be experiencing inbound call failures from a specific mobile provider due to an underlying carrier issue.
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