We have identified the issue and are currently mitigating the impact. The previously provided workaround remains available for customers experiencing access issues with Microsoft 365 services. Customers may temporarily remove or allow the "M365 Copilot" and "Microsoft Copilot" application category blocks in their DNS policy, after reviewing the change against their organization’s security requirements. Updates and additional details will be provided as new information becomes available.
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Monitors
SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries
Twilio
myNHA - Attendance Management
myNHA - College-Readiness
myNHA - Course Management
NHA School Sites - Excel
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