National Heritage Academies Dashboard

Maint

Canvas

Our team reissued certain application keys as a precautionary step, which requires end users to re-authorize access to those tools. Reissued application keys contain a timestamp in the name and will be visible to users during re-authorization. These are valid Instructure created keys and users should continue the authorization process. Please read the blog Application Key Timestamp Notice for more information. (https://community.instructure.com/en/discussion/665983/application-key-timestamp-notice) We are continuing to review the issue and will provide updates here as more information becomes available. Thank you for your patience.

Last update on May 03, 2026 10:42 AM

Warn

Intercom

The iOS Distribution Certificate has been revoked and all impacted releases have been re-signed with a new certificate. If your builds are failing, follow the instructions here: https://github.com/intercom/intercom-ios/wiki/Codesigning-Issue to update. This only affects developers who build apps that include the Intercom iOS SDK versions 19.5.6 and 19.5.7. It does not affect Intercom customers who use the Intercom product, their end users, or apps already on the App Store. These changes relate only to iOS integrations and do not affect the Android SDK or web Messenger.

Last update on May 03, 2026 10:42 AM

Warn

Microsoft 365 suite

Title: Some users may not receive results when performing searches in SharePoint Online User impact: Users may not receive results when performing searches in SharePoint Online. Current status: We've routed a portion of service requests to alternate infrastructure and confirmed through monitoring service health telemetry that this action has helped reduce the frequency of errors, with continued signs of recovery as the service processes pending requests. We're continuing efforts to isolate the underlying cause of impact while assessing additional remediation actions to resolve the impact in full. Scope of impact: Some users attempting searches in SharePoint Online may be impacted. This section may be updated as our investigation continues. Start time: Monday, April 20, 2026, at 12:00 AM UTC Next update by: Monday, May 04, 2026, at 8:00 PM UTC

Last update on May 03, 2026 10:39 AM

Warn

Twilio

Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Last update on May 03, 2026 10:42 AM