National Heritage Academies Dashboard

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Title: Some users may not receive results when searching on SharePoint Online sites User impact: Users may not receive results when searching on SharePoint Online sites. More info: Users may see a blank screen when searching on affected SharePoint Online sites. Current status: Our testing with a subset of affected users indicates the issue is no longer occurring. We're continuing our testing while reviewing service health telemetry to determine if this feature scenario has recovered while we continue to progress our root cause investigation. Scope of impact: Some users may not receive results and may see a blank screen when searching on SharePoint Online sites. This section may be updated as the investigation progresses. Next update by: Friday, August 28, 2026, at 2:30 AM UTC

We’re continuing our work to restore the remaining message data affected by this issue. Our teams have made progress developing and validating the recovery process for messages, message edits, and shared files. We’re addressing additional technical dependencies and completing validation before proceeding with the next stages of restoration.We’ll continue to provide updates as we make progress.

We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers in Brazil and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.