Update: Investigation continues - no change to impact Our investigation with independent external security partners continues. There is no evidence of unauthorized access to customer data or Intercom accounts. All Intercom services remain fully operational. The only impact has been to the compromised packages reported previously. The compromised versions (intercom-client@7.0.4 and intercom-php@5.0.2) were removed and safe versions remain available. Since our last update, we have completed credential rotation and continued hardening our development environment with additional security controls. We will post a final update when we are ready to close this incident.
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Title: Some admins may be unable to view usage reports in the Microsoft 365 admin center User impact: Admins may be unable to view usage reports in the Microsoft 365 admin center. Current status: We're continuing to deploy our fix via staged roll out. Based on our current progress, we expect the issue to be fully resolved within the next 24 hours. We expect admins to be able to view usage reports as the fix propagates throughout the affected environments. Scope of impact: Some admins attempting to view usage reports in the Microsoft 365 admin center may be impacted. Estimated time to resolve: We estimate that this issue will be resolved in the next 24 hours. Root cause: A recent service change related to a backend infrastructure migration contained a code issue which is causing impact. Next update by: Thursday, May 28, 2026, at 7:00 PM UTC
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We are currently investigating a service degradation affecting Zoom Support Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
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Some admins may be unable to view usage reports in the Microsoft 365 admin center
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