National Heritage Academies Dashboard

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Intercom

Update: Investigation continues - no change to impact Our investigation with independent external security partners continues. There is no evidence of unauthorized access to customer data or Intercom accounts. All Intercom services remain fully operational. The only impact has been to the compromised packages reported previously. The compromised versions (intercom-client@7.0.4 and intercom-php@5.0.2) were removed and safe versions remain available. Since our last update, we have completed credential rotation and continued hardening our development environment with additional security controls. We will post a final update when we are ready to close this incident.

Last update on Jun 03, 2026 4:47 PM

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RingCentral

The underlying carrier has confirmed that their provider in the area is working to resolve the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the afternoon of Wednesday, June 3rd or when a significant change in status occurs.

Last update on Jun 03, 2026 4:46 PM

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Slack

We're investigating a new incident.Current impact to end users: Some administrators may be experiencing errors managing members.We'll provide an update within 30 minutes including further details on current actions being taken.

Last update on Jun 03, 2026 4:44 PM

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TeamDynamix

We are investigating an issue regarding the usage of the Web API to create tickets which results in specified custom attributes not having values set for them.

Last update on Jun 03, 2026 4:45 PM

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Twilio

Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.

Last update on Jun 03, 2026 4:47 PM