We are aware of an issue currently preventing visitor photos from displaying on printed badges. A fix has been developed, and our team is actively testing it to ensure it performs as expected prior to release. We understand the impact this may have on daily operations and appreciate your patience as we complete final validation. Restoring full functionality as quickly and safely as possible remains our top priority.
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Multiple customers in India were incorrectly charged taxes during the January end-of-month cycle. On January 28th, a tax ID revalidation caused many tax exemption flags to be incorrectly removed. Our team is actively investigating the root cause with our tax platform team. We expect to provide another update in 24 hours or as soon as more information becomes available.
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Multiple Customers In India Were Incorrectly Charged Taxes During the January End of Month Cycle
Twilio
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