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Google Cloud

**Summary** Network traffic to Google Cloud originating from Delhi, Chennai, Mumbai and surrounding areas is experiencing intermittent periods of elevated latency and possible packet loss. **Description** A fire at a third-party data center facility required an emergency power shutdown of networking equipment, isolating a non-compute local Point of Presence (POP) in Delhi and reducing available network capacity in the metro area. We rerouted significant traffic from the impacted facility in Delhi to address reduced local serving capabilities. As a result, a subset of Hybrid Connectivity and Virtual Private Cloud (VPC) customers may be impacted by the routing changes made to address reduced local, latency-optimized serving capabilities in Delhi. Affected customers may experience intermittent latency spikes due to demand exceeding capacity across Indian metros and regional ISPs. Initial traffic mitigations have yielded positive results for some Cloud customers. In parallel, we are pursuing additional Internet Edge peering capacity to reduce existing fragility in the metro. We are also optimizing capacity across network backbones to increase additional headroom for VPC customers in the affected region. Additionally, we are planning to augment our local Delhi POP and migrating select peering partners to further increase regional capacity. We will continue to closely monitor latency deviations and packet drops. We will provide our next update by Friday, 2026-06-12 at 17:00 PDT. **Symptoms** Customers may experience slightly elevated latency and non-optimal network routing into Google Cloud until the affected facility is fully restored. **Workaround** There is no workaround at this time.

Last update on Jun 12, 2026 5:05 PM

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Intercom

There are currently delays in sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) due to issues on their side. We're monitoring the situation.

Last update on Jun 12, 2026 5:12 PM

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Twilio

We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Last update on Jun 12, 2026 5:12 PM