Our engineering teams are continuing to make progress on resolving the display issue within the Investigate dashboard. While remediation is in progress, we anticipate it may take a few more days to fully resolve. We will provide further updates as they become available.
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We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01. For our VM customers, the following impact may be observed: - Dashboards and Query Builder not returning data - Inability to create new Goals / SLAs and Remediation Projects - 5XX responses from APIv4
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We are aware of an issue currently preventing visitor photos from displaying on printed badges. A fix has been developed, and our team is actively testing it to ensure it performs as expected prior to release. We understand the impact this may have on daily operations and appreciate your patience as we complete final validation. Restoring full functionality as quickly and safely as possible remains our top priority.
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We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
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Raptor Technologies
Twilio
myNHA - Attendance Management
myNHA - College-Readiness
myNHA - Course Management
NHA School Sites - Excel
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