National Heritage Academies Dashboard

At 9/15/2026 8:15 AM PT, Okta Engineering has identified an issue causing intermittent access failures when users launch Microsoft Office 365 applications, specifically Outlook, Calendar, and People, directly from their Okta Dashboard chiclets. When clicking these application chiclets, the user will receive an HTTP 401 Unauthorized error due to configured redirects. We are actively investigating the root cause. Further updates will be provided as soon as more information becomes available.

RingCentral Operations teams have identified the root cause of the issue and are currently evaluating the most effective approach to implement corrective actions and restore services. As a workaround, you may contact RingCentral through any of the available support channels or perform the following steps independently:<br><ol><li>Login to <a href="http://service.ringcentral.com/" target="_blank">service.ringcentral.com</a></li><li>Navigate to Users &gt; Users with Extensions.</li><li>Click on User Details.</li><li>Scroll down and click on [Send Invite].</li><li>A new activation email will then be sent to the email address configured on the extension.</li><li>Once the user/activation email recipient completes the activation process, the extension will be enabled.</li></ol>If you are experiencing this issue, please contact customer care. The next update will be provided on the morning of September 18th or when a significant change in status occurs.<br>

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.