We're continuing to investigate an issue affecting a subset of channels with custom message retention settings. Custom channel retention settings have been restored for affected customers. Custom retention jobs remain on hold for some customers as we work to fully resolve the underlying cause regarding the custom message retention issues.
Engineering continues working toward full restoration for Webex Contact Center calling services. Some Webex Contact Center users may still experience call failures or degraded call handling. There is no new information to report at this time. We will provide the next update within 1 hour, or sooner if new information becomes available.
Monitors
Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled
Webex Meetings: Users in the Europe and Africa region may be unable to join meetings
myNHA - Attendance Management
myNHA - College-Readiness
myNHA - Course Management
NHA School Sites - Excel
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