We are continuing to work on a fix for this issue.
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We are aware of an issue currently preventing visitor photos from displaying on printed badges. A fix has been developed, and our team is actively testing it to ensure it performs as expected prior to release. We understand the impact this may have on daily operations and appreciate your patience as we complete final validation. Restoring full functionality as quickly and safely as possible remains our top priority.
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Our engineers have implemented a fix and are monitoring system performance. Error is displayed: "There was an error while processing your request, please try again. Error details: undefined.". We will provide another update in 2 hours or as soon as more information becomes available.
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Raptor Technologies
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