We are continuing to work on a fix for the issue.
Professional Learning and Perform Enterprise have now been patched, joining SchoolSpring, SchoolMessenger Communicate, Schoology, and PowerSource. Remediation remains underway for Behavior Support, Naviance and NeverSkip. PowerSchool continues to prioritize patching for these remaining affected products.
Azure has this issue marked as mitigated. We will monitor things to confirm they remain stable.
Twilio customers may be experiencing SMS delivery delays between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Monitors
TeamDynamix
SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil
Twilio
myNHA - Attendance Management
myNHA - College-Readiness
myNHA - Course Management
NHA School Sites - Excel
StatusGator