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Cloud Service Status

2 ongoing outages

Slack Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled

We’ve completed message data restoration across affected teams and channels, and are now focused on restoring file shares which should be the last step towards resolution. We'll provide another update as soon as new information becomes available.

Last update on Sep 12, 2026 3:05 AM

Warn

Twilio SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico

Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Last update on Sep 12, 2026 3:12 AM

Warn

Monitors

Slack Slack

Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled

Twilio Twilio

SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico

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