The underlying carrier has implemented a fix and will continue to monitor for stability. The next update will be provided in the afternoon of November 8th or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.
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Our team is currently aware of intermittent disruptions in service. At this time, it is possible that a subset of our district customers may experience a lag in product performance and our engineering team is aware of it. They are actively working on addressing the issues being seen within the TITAN District Portal. Please note that this is isolated to the TITAN District Portal. This should not impact your team’s ability to access the Point of Sale and complete meal service. We appreciate your patience and sincerely apologize for the inconvenience. If you have any questions, please email TITAN Support at support@titank12.com.
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A portion of customers in Mexico may be experiencing inbound call and fax failures due to an underlying carrier issue
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